68-year-old Stan Beaton lost his wife, Milfred, in 2003. He had kept her voicemail as a cherished memory, but according to BBC, Virgin Media deleted it while doing technical work. It took 11 engineers and 3 days of working around-the-clock for Virgin Media to recover the voicemail . Beaton told BBC that he was, at first, “devastated by it, but also extremely angry,” and is now “staggered by the lengths they went to to get it back.” Virgin Media finally gave Beaton a permanent recording that he can listen to whenever he wants. What a beautiful story! Don’t miss his reactions, we know you will not!